Quick Tips

How do I program my remote?
How do I program my vehicle's HomeLink® system with my Raynor opener?
How do I program my keyless entry keypad?
How do I change the PIN number for my keyless entry keypad?
What type of light bulb does my opener use?
Does the remote control have a battery?
My garage door won't open or close with the remote control?
My garage door won't close all the way, open all the way, or reverses after hitting the floor.
My garage door reverses before hitting the floor.
My door reverses for no apparent reason.
The opener doesn't operate from either the remote control or door control.
My opener operates from the remote, but not from the door control.
My door operates from the door control, but not from the remote control.
My door will not close and the light bulbs blink on my motor unit.
The opener lights don't turn on.
The opener lights don't turn off.
The opener strains or maximum force is needed to operate door.
The opener motor hums briefly, then won't work.
The opener won't operate due to a power failure.
Care and Maintenance Instructions.
What should I use to lubricate my garage door?
Painting Instructions.

How do I program my remote?
Press and release the LEARN button on the overhead opener unit. The learn indicator light will glow steadily for 30 seconds. Within this 30 second time period, press and hold the button on the hand-held remote. Next, release the button when the overhead opener unit's lights blink. If light bulbs are not installed on your opener, then two clicks will be heard.

To erase all codes from motor unit memory:
Press and hold the LEARN button on motor unit until the learn indicator light goes out (approximately 6 seconds). All previous codes are now erased. Reprogram each remote or keyless entry you wish to use. and hold the ENTER button. Next, release the button when the overhead opener unit's lights blink. If light bulbs are not installed on your opener, then two clicks will be heard.

Raynor - How to program your remote

How do I program my vehicle's HomeLink system with my Raynor opener?
Please follow the following steps:

1. Press and hold the two outside HomeLink buttons—releasing only when the indicator light begins to flash rapidly (after 20 seconds). Some vehicles may require the ignition to be in the "ON" position during the entire programming process.
2. Hold the end of the hand-held remote control (transmitter) you wish to train approximately 1-3 inches from the HomeLink surface—keeping the indicator light in view.
3. Simultaneously press and hold both the hand-held transmitter button and the designated HomeLink button—releasing both buttons only when the indicator light changes from a slow to a rapid blink.
4. Press the "SMART BUTTON" or "LEARN BUTTON" on the Raynor opener for one second and release. (Note: you only have 30 seconds in which to initiate step 5.)
5. Return to the vehicle and firmly press the programmed HomeLink button TWO times (press and hold each time for two seconds). The garage door opener should have activated upon the second press of the HomeLink button.

Visit HomeLink's web site for more help.

How do I program my keyless entry keypad?
Using a multi-function door control -
(Please note that this process requires two people if the keyless entry keypad is already mounted outside the garage.) Enter a four digit personal identification number (PIN) of your choice on the keypad. Then press and hold ENTER. While holding the ENTER button, press and hold the LIGHT button on the keypad. Next, continue holding ENTER and LIGHT buttons while you press the push bar on the keypad (all three buttons are held). You may release the buttons when the overhead opener unit's lights blink. If light bulbs are not installed on your opener, then two clicks will be heard.
Using the LEARN button -
Press and release the LEARN button on the overhead opener unit. The learn indicator light will glow steadily for 30 seconds. Within this 30 second time period, enter a four digit personal identification number (PIN) of your choice on the keypad. Then press and hold the ENTER button. Next, release the button when the overhead opener unit's lights blink. If light bulbs are not installed on your opener, then two clicks will be heard.

Linear - How to change a keypad code

How do I change the PIN number for my keyless entry keypad?
Enter your current PIN number, then press and hold the # button. The overhead opener unit's lights will blink twice. Release the # button. Next, press the new 4-digit PIN that you have chosen and press ENTER. The overhead opener unit's lights will blink once when the PIN has been learned. Test by pressing the new PIN, then press ENTER and the door should move.

Raynor - How to program your keyless entry PIN

What type of light bulb does my opener use?
DO NOT USE CFL LIGHT BULBS.
CFL bulbs send out a radio interference that may reduce or interrupt the range of your remote control. This signal may also interrupt the voltage in your opener which can negatively affect the logic board. In the area of energy efficiency, the linear operators we have installed have only one light bulb rather than 2, reducing by 50% the electricity required to operate the light. You may substitute a 40 watt for a 60 watt light bulb reducing the energy usage by 33%.

Does the remote control have a battery?
Your Raynor remote is battery operated. As the battery weakens the signal the remote sends to the garage door opener weakens. If the remote begins to operate intermittently, change the battery. If the problem continues call your local Raynor representative. Batteries can be purchased at Longs, Radio Shack, etc. To replace the battery use the visor clip or a screwdriver blade to pry open the case. Insert the battery positive side up (+).

My garage door won't open or close with the remote control?
There are several possible solutions:
1) Move closer to the door (you may be out of range).
2) Make sure that the antenna on the motor unit is hanging down.
3) If the door functions fine with the wall switch, replace the battery in the remote. To replace the battery use the visor clip or a screwdriver blade to pry open the case. Insert the battery positive side up (+).
4) Reprogram the remotes.
5) Make sure there is a standard type light bulb in the motor not a CFL.
6) Verify your door control is not blinking. If it is blinking, deactivate the Lock Mode.
7) If the remote will still not activate your door, check the diagnostic LED for flashes on the motor unit then refer to Diagnostic Chart.

Raynor - Diagnostic Chart
Raynor - How to program your remote

My garage door won't close all the way, open all the way, or reverses after hitting the floor.
The Limit Switch may need adjusting. Adjust the close limit. Perform the Safety Reverse test after making any adjustments.

Raynor - Adjusting the Travel Limits on your operator
Raynor - Testing the Safety Reversal System - Protector System

My garage door reverses before hitting the floor.
Check your sensors to make sure they are aligned and nothing is in the way. There is a LED indicator light on one of the photo eyes. When the eyes are lined up the light is green. When the eyes are out of alignment or something is in the way of the photo eyes the light turns red. The photo eyes can be easily realigned by hand until the light turns green. The close force may need adjusting. Contact your local Raynor service technician.

My door reverses for no apparent reason.
Manually check door for balance or binding problems. To do this, close the door and then pull the red disconnect rope on your garage door opener. After pulling the disconnect rope the door should stay on or close to the floor. Next, raise the door about half way open, the door should stay at that position. And finally, raise the door all the way to the open position, where the door should remain open. If your door fails any of these tests, please contact your local Raynor service technician for an force adjustment.

The limit switch may need adjusting. Perform the Safety Reverse test after making any adjustments.

Raynor - Adjusting the Travel Limits on your operator
Raynor - Testing the Safety Reversal System - Protector System

The opener doesn't operate from either the remote control or door control.
Does the opener have electric power? Plug a lamp into the outlet. If it doesn't light check the fuse box or the circuit breaker. Is this outlet controlled by a wall switch? Have you disabled all the door locks? The garage door spring may be broken. Contact your local Raynor service technician. Repeated operation may have tripped the overload protector in the motor. Wait 15 minutes and try again.

My opener operates from the remote, but not from the door control.
Is the door wall station control lit? If not, reverse the wires. If the opener runs, check for a faulty wire connection at the control, a short under the staples, or a broken wire.

My door operates from the door control, but not from the remote control.
Is the door wall station push bar flashing? If your model has the Lock feature, make sure it is off. Program the opener to match the remote control code.

Linear - How to change a keypad code

My door will not close and the light bulbs blink on my motor unit.
The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. Verify the safety sensors are properly installed, aligned and free of any obstructions.

To check the alignment of the safety sensors: There is a LED indicator light on one of the photo eyes.

When the eyes are lined up the light is green. When the eyes are out of alignment or something is in the way of the photo eyes the light turns red. The photo eyes can be easily realigned by hand until the light turns green.

Raynor - Testing the Safety Reversal System - Protector System

Check the diagnostic LED for flashes on the motor unit then refer to the Diagnostic Chart.

Raynor - Diagnostic Chart

The opener lights don't turn on.
Replace the light bulb with a 60w (maximum) bulb. Do not use a CFL bulb.

The opener lights don't turn off.
Is the light feature on? Turn it off. Make sure a CFL bulb has not been installed.

The opener strains or maximum force is needed to operate door.
The door may be out of balance or the springs may be broken. Close the door and use the emergency release handle to disconnect the trolley. Open and close the door manually. A properly balanced door will stay in any point of travel while being supported entirely by its springs. If it does not, disconnect the opener and call a Raynor service technician.

The opener motor hums briefly, then won't work.
The garage springs may be broken. Call for a Raynor service technician.
If the problem occurs on the first operation of the opener, the door may be locked. Disable the door lock.

The opener won't operate due to a power failure.
Use the emergency release handle to disconnect the trolley. The door can be opened and closed manually. When power is restored, press the door wall station control push bar and trolley will automatically reconnect (unless trolley is in a lockout position).

Care and Maintenance Instructions.
At Installation
Apply a good quality car wax to the garage door immediately after installation, unless you are going to paint the door. Follow car wax application instructions.

Every 6 Months
Wash the door and windows with a mild soap (such as car wash soap or dishwashing soap) and water. Wax the door, unless you are going to paint the door. Follow car wax application instructions. Wash both interior and exterior. Rinse thoroughly. Do not use harsh or abrasive detergents. Lubricate track and hinges with a silicone or Teflon-based spray. Do not use WD-40® or grease, these are solvents not lubricants. Then open and close the door to distribute the lubricant.

Every 12 Months
Inspect springs and hardware for signs of wear. Avoid any contact with the torsion springs as they are under extreme tension. Call your local Raynor Dealer to schedule a service call if you suspect any problems.

As Needed
Wash the door and windows with a mild soap (such as car wash soap or dishwashing soap) and water. Wash both interior and exterior. Rinse thoroughly. Do not use harsh detergents. If surface rust appears, immediately contact your local Raynor Dealer for inspection and repair options.

For more information visit Raynor Manufacturing's website at www.raynor.com

DO NOT REMOVE DSN STICKERS (SERIAL NUMBERS) THIS WILL VOID YOUR WARRANTY!

Raynor - Care and Maintenance of your garage door

What should I use to lubricate my garage door?
To maintain your warranty, lubricate your garage door at least once a year with Raynor Door Lube. This specially formulated lubricant can be purchased from Servco Raynor. Apply the door lube to each of the following areas of the door: hinges, rollers (bearings and shafts), springs and end bearings (located at each end of the spring shaft). Once the application is completed, open and close the door to distribute the lubricant. Spray lubricants are the easiest to use. Make sure you use a lubricant, not a solvent (WD 40 is a solvent).

Lube instructions

Painting Instructions.
All Raynor residential steel garage doors are already painted with a baked-on finish. No additional painting is required. If you want to apply another color, however, the following steps are required.

Please note that these instructions do not apply to StyleView residential aluminum doors, or doors that are purchased with ArmorFinish or AccuFinish. We do not recommend painting these doors and doing so will void your warranty.

NOTE: Only paint the exterior of the door while it is in the closed position.